Basement Waterproofing Customer Testimonial from Tina J. in Fort Michell, KY

I was hestitant about the work part as it was a big job. You sent Brent as a "pre-work" inspector and we went over everything. I was so impressed with Brent that it just set the tone for the project. By the time he left I was so comfortable with what "we" needed to do to get ready and how respectful he was about our property. It left me with a level of comfort that I have never had with a work crew. He made specific notes of items that our home he would take special care of and was such a genuine person. Brent gave us their start and stop times and they were on time every day. Brent was in constant communication with us and I felt comfortable with Joe and Chris. Each person on this crew treated me with kindness and respect. Brent was super detailed of only tearing up exactly what he needed even if it meant several hours of HOT, dirty shoveling for him and his guys. Not one complaint out of any of them for doing the extra work!!! Every day before they left they really took the time to clean up the areas they were working on even if they were coming back the next day. I think if Brent would have come to the first meeting we wouldn't have waited a year to get on board. Brent is so knowledgable and gained my trust immediately! We are so pleased with this job and mainly because of the execution of the work phase. VERY HAPPY!